Nursery Policies & Procedures

At Tots ‘R’ Us Nursery, part of our safe and caring environment is based on adherence to a set of policies and procedures.

Our policies and procedures are subject to review in line with changes in the law, regulations and general best practices and meet the legal requirements for the safeguarding and welfare and the learning and development of young children as set out in the Statutory Framework for the Early Years Foundation Stage. They aim to provide parents/carers with a clear understanding of our operations and a structured operating framework. We encourage parents/carers to familiarise themselves with our policies and procedures.


We have a duty to ensure that all trustees, staff and volunteers are equipped with the necessary information and knowledge to give the appropriate support, guidance and help needed at the time. We are committed to ensuring that all those associated with the Nursery have positive enjoyable experiences, in a welcoming, safe and stimulating environment, where children are able to enjoy learning and grow in confidence.  Children will be encouraged to develop a sense of autonomy and independence through adult support in making choices and in finding names for their own feelings and acceptable ways to express them. This will enable children to have the self-confidence and the vocabulary to resist inappropriate approaches. We extend this policy across all of the activities we deliver within the Centre and Tots ‘R’ Us Nursery.  Consequently, we are committed to ensuring that we will take all necessary steps to ensure that all children and young people who take part in our activities are kept free from harm.


"Staff successfully help to support children to develop strong emotional attachments in a warm and welcoming environment. They demonstrate high expectations of children they care for. This builds on children's confidence, fosters their positive behaviour and helps them to develop strong friendships with others."

Ofsted are the goverment body responsible for improving and maintaining the standards of education in the United Kingdom for all children and young people.

Tots 'R' Us Nursery was last inspected on 16th January 2017, this was the first inspection for this Nursery, the result of the inspection was Good in all four areas, these are:

  • Effectiveness of the leadership and management
  • Quality of teaching, learning and assessment
  • Personal development, behaviour and welfare
  • Outcomes for children

This is a very positive outcome for the Nursery, the team are very proud of the Nursery and were thrilled that the inspectors were able to see the hard work we are doing to improve the early years education of our young children.

A full copy of the inspection can be downloaded here


Tots ‘R’ Us Nursery and Eastlea Community Centre  have a commitment to keeping children safe and healthy.

Our E-Safety policy operates at all times under the umbrella of the Safeguarding and Child Protection policy and relates to electronic communications of all types.

This E-Safety policy also includes the use of mobile phones, cameras and recording devices.

The Internet is regarded as an essential resource to support teaching and learning. Computer skills are vital to accessing lifelong learning and employment. It is important for children to learn to be e-safe from an early age and the Nursery can play a vital part in starting this process. In line with our other policies that protect children from dangers, as well as ensuring that staff protect themselves through safe and responsible working practices, there is a requirement to provide children with as safe an Internet environment as possible and a need to begin to teach them to be aware of and respond responsibly to possible risks. Safeguarding is everyone’s responsibility and we all have a role in helping children stay safe online and supporting the adults who work with children in minimising risks.

The value of Information and Communications Technology (ICT) as a learning tool is embedded within the Early Years Foundation Stage. Children using the Internet within the Nursery room will benefit from a high level of supervision, to gain significant educational benefits. In addition, a range of ICT (resources) will be used which may include cameras, photocopiers, CD players, tape recorders and programmable toys in addition to computers.

It is therefore important that we support children and young people to talk about ICT apparatus, what it does, what they can do with it and how to use it safely. It is also important for parents and carers to be fully involved with promoting online safety within the Nursery, home and social environment.

Family Information Service

Your local Family Information Service (FIS) provides a range of information on all services available to parents/carers, including parents/carers of disabled children.  

The local offer provides information for children and young people with special educational needs and disabilities (SEND) and their parents or carers in a single place.

Tots 'R' Us Nursery is committed to the equal inclusion of all children in all areas of Nursery life. The Nursery recognises the diverse and individual needs of all children and take into account the additional support required by those children with Special Educational Needs and Disabilities (SEND).

Click here to visit the County Durham Family Information Service website.



You can download a copy of our policies and procedures by clicking the link below. Please remember, however, that these are updated from time to time so please download the latest version when referring to them.